Last Updated: May 12, 2022
As with most legal policies, we’ll need to be a little nerdy here to explain our privacy practices and to show you, our users, that we truly have no nefarious plans for your information. We want you to know our intentions and policies, spell it all out, so that there is no mistake or misunderstanding as to what we do and why we do it. We hope you understand, and we appreciate you bearing with us as we do our obligatory deep dive into how we handle and respect your privacy rights.
When you use the Services, we collect the following types of Information:
“Non-Personal Information” means information that does not directly, personally identify you, but provides insights regarding your use of the Site. For example, we collect information about your use of the Site, including but not limited to your IP address, online behavior, Internet connections, mobile, or other device computer equipment, sites or other destinations visited before and after using or accessing the Services, date/time stamps, the time of your visits, content viewed, ads viewed, and other similar information about traffic and usage, as you navigate to, through, and away from our Site, including other clickstream data. We use automated information collection tools such as cookies to collect certain types of Non-Personal Information and help us improve our Site.
“Personal Information” means information that may identify, relate to, describe, or that could be linked or associated with, you or your household. Personal Information that we collect through the Services may include, but is not limited to, your first and last name(s), email, and any other information you provide to us. While using our Services, you may also transmit your communication preferences, your physical location, your demographic information (e.g., your age, marital status, ethnicity/race, and gender), and other information. You are not required to provide us with Personal Information to use and enjoy the Site, but we may not be able to respond to your requests or process your purchases if you do not provide the necessary Personal Information.
If you choose to make a purchase on or through features on the Service(s), you may be required to provide your Personal Information to third parties for services such as credit card or other payment processing, order fulfillment, credit pre-authorization, and address verification. In such cases, the information may be used by us and by such third party(ies), each pursuant to its own policies. You agree that we are not responsible for third parties’ processing of your information.
You may be given the option to receive push notifications while using our Services. In order to serve push notifications, we may need to collect your IP address and a persistent identifier from your device. You can turn off push notifications in your device settings.
Personal Information and Non-Personal Information are collectively referenced as “Information.”
You may choose to allow us to access your location by granting the Site access to your location when prompted or through your device’s location services settings. You may change these settings on your device.
If you choose to access, visit, and/or use any third-party social networking service(s) that may be integrated with our Site, we may receive your Personal Information and other information about you and your computer, mobile, or other device that you have made available to those social networking services, including information about your contacts through those services. For example, some social networking services allow you to push content from our Site to your contacts or to pull information about your contacts so you can connect with them on or through our Site. Some social networking services also will facilitate registration or enhance or personalize your experience on our Site. Your decision to use a social networking service in connection with our Site is voluntary. However, you should make sure you are comfortable with the information your third-party social networking services may make available by reviewing privacy policies of those providers and/or modifying your privacy settings directly with those networking sites/services.
We collect Personal Information and Non-Personal Information about you from a number of sources, as described in greater detail below.
When you register to use our Services, set up an account, enter a sweepstakes or contest, complete a survey, make a payment, subscribe to our Services, or respond to communications (e.g., surveys, polls, requests for feedback), you may provide your information to us.
We also use “cookies” to enhance your use of our Services. A cookie is information either temporarily or permanently stored in a file on your computer. You can set your browser to reject cookies, but that may limit your use of some convenient features of our Service(s).
We use Non-Personal Information collected by cookies, web beacons, and other Internet tracking technology to store your preferences, improve website navigation, make personalized features and other services available to you, to generate statistical information, monitor and analyze user traffic and usage patterns, monitor and prevent fraud, investigate complaints and potential violations of our policies, to improve the our content and the products, services, materials, and other content that we describe or make available through the Services, and otherwise help administer and improve the Services.
We may identify you from your Personal Information and merge or co-mingle Personal Information and Non-Personal Information. Except as otherwise stated, we may use Information we collect from you for the legitimate business purpose of providing our Services to you, including, but not limited to the following:
In addition, we may use third‐party e‐mail providers to deliver communications to you. This is an opt-in e-mail program. If you no longer want to receive these e-mail communications, you may opt-out of receiving e-mail communications through the “unsubscribe” link or by using the contact form at https://help.chapterly.com.
We may, from time to time, invite you to participate in online surveys. The information requested in these surveys may include, but is not limited to, your opinions, beliefs, insights, ideas, activities, experience, purchase history, and purchase intent regarding products, events, and Services. The information collected by these surveys is used to research market trends, company growth, community needs, etc. Your input will help us to improve customer experience and shape development of our products and Services.
We do not sell or rent your Personal Information. We may share Non-Personal Information, such as impressions and click data, with business partners and service providers. We may share your Personal Information with the following parties:
We take reasonable steps online and offline to safeguard the Personal Information that you provide to us, including: Secure Sockets Layer (SSL) encrypted connections (HTTPS), secure multi-tiered firewalls, encryption (with additional detail), and secure cloud-based environments. While we endeavor to protect your Information, it is common knowledge that transmission of information via the internet is not wholly secure, and we cannot guarantee the security of your Personal Information, or any other information, transmitted to or through our Site or Service. Any transmission of Personal Information, or other information, is at your own risk. By using our Site and/or Service, you acknowledge and accept these risks.
If you have any questions about security on our Services, or if you become aware of any unauthorized use of an account, loss of your account credentials, or suspect a security breach, notify us immediately via our contact form at https://help.chapterly.com. If our security system is breached, we will notify you of the breach to the extent required under applicable law.
California Civil Code Section 1798.83 permits California residents to request and obtain a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, California residents are entitled to request and obtain such information, by e-mailing a request to [email protected].
EEA residents whose Personal Information we have collected (“Data Subjects”) may have additional rights respecting their Personal Information, including rights to specific disclosures and rights to control their Personal Information. Please see below for more information.
We process your Personal Information for the bases further described below.
Data Subjects may have the following rights and options with regard to accessing, reviewing, correcting, and updating their Personal Information:
However, this does not change our commitments to safeguarding your privacy, and we will comply with all applicable laws relating to cross-border data disclosure of your Personal Information. Where required, we implement Standard Contractual Clauses with our third parties pursuant to the requirements of the General Data Protection Regulation (EU) 2016/679 (the “GDPR”), and you may request a copy of the Standard Contractual Clauses by emailing us at [email protected]. Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before disclosing any Personal Information.
We do not sell products or services for purchase by anyone under the age of thirteen (13). In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we will never knowingly request or solicit Personal Information from anyone under the age of thirteen (13) without verifiable parental consent. In the event that we receive actual knowledge that we have collected such Personal Information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical. We reserve the right to request proof of age at any stage so that we can verify that minors are not using the Service(s).
By e-mail: [email protected]
By regular mail: Chapterly Inc
ATTN: Privacy Officer
14425 Falcon Head Blvd, Suite 100
Austin, TX 78738